Terms and Conditions

By accessing and using www.Revontulet.co.uk you agree to follow and abide by our terms and conditions, as outlined below. We reserve the right to change and/or amend the terms and conditions at any time and without prior notice.

Variation to and termination of content
Revontulet has the right to amend and/or remove the content of this website at any time and without prior notice. This includes pricing and postage.

Ordering
No contract of sale between Revontulet and you exists until full payment via paypal (or an alternative method) has been accepted and all funds cleared. If there is a problem with your order you will be notified via email as soon as possible.

International Shipping
Prices quoted are for UK shipping. We will invoice the additional shipping charges for overseas shipping via Paypal. As a guide, for beads charges for Europe will be 1.00 per item in addition to the UK postage cost; USA will be 2.50 in addition to the UK postage cost. International shipping costs for jewellery may be higher. Please email to enquire.

Packaging
Where possible we use recycled materials for packaging.

Out of Stock items
The store is designed to show only items that are available for sale. However, occasionally errors can occur. If any items are out of stock you will be notifed by email and offered a full refund, a replacement, or the opportunity in some cases to back order.

Legal Disclaimer
All content of this website and products for sale are copyright 2007, Revontulet. No images/designs/products/text may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of Revontulet. We aim to represent each item for sale as accurately as possible regarding detailed descriptions, measurements and photographs. Every effort is made to provide you with images which are of a good representation of the products, however please be aware that colours of actual products may differ slightly from on-screen colours. Monitor settings vary from computer to computer.

Returns
If you're not happy with your purchase you can return it to us within 7 days of receipt. Contact us straight away. We're happy to rectify any problems you may have. We'll offer a full refund, provided it arrives back with us as well packaged as it was when sent to you and is in a resaleable condition. Please note we are unable to exchange or refund earrings due to hygiene reasons. If you would like to cancel an order please notify us as soon as possible quoting your invoice number (if applicable) or the names of products purchased. If the item has already been dispatched you will be charged the full postage and packaging fee. When returning an item please include a copy of the invoice (if applicable) or a detailed list of the names of products purchased. Until the item reaches us it remains your responsibility. Therefore we suggest you use a postal service which will insure you for the value of the items. We are sorry but we cannot refund any postage costs. This does not affect your statutory rights.

Privacy Policy
Revontulet respects the privacy of its customers. We will not issue any marketing literature without your permission. If you have signed up to our mailing list (or have asked to be added) you give permission to be contacted by email regarding any newsletters, etc. that Revontulet sends out. You may opt-out of receiving this information from us at any time. Email us to be removed from our mailing list. We never disclose customer information to third parties other than for the purpose of processing and delivering your order, such as courier services. Information collected by us to process your order includes name, address, telephone number and email address. As our credit/debit/online payments are received via paypal we never have access to your credit/debit card details.

Third Party Sites
Some links within this website may lead you to Third Party sites. Revontulet is not responsible for the content of any linked site and the inclusion of the link does not imply an endorsement of the Third Party site or products.


Warning
All our handmade glass beads are annealed, cleaned and checked. However like any glass product breakages can occur if subjected to sudden extreme temperature changes or heavy impacts, leaving sharp edges or broken pieces that could cause injury.  Please take care when using or wearing glass beads to protect them from any such impacts or temperature changes and discard immediately should any breakage occur. Keep these beads out of the reach of children as they can be a choking hazard.



Revontulet, 54 Joiners Road, Three Crosses, Swansea SA43NY